Effective Service Management

Effective Service Management

This course has been designed to help executives better appreciate the art of service excellence and learn how to improve the quality of service delivered to customers. It has been designed to help services staff and support teams better appreciate the service concept and learn how to improve the quality of service delivered to their customers. It will also help participants appreciate that customer service is a key differentiating factor which sustains competitive advantage in the marketplace.

275,000.00 ₦
275000.0 NGN 275,000.00 ₦
275,000.00 ₦
Last Update 09/03/2020
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